Payment Policy

Welcome to Phy Home Life (https://phyhomelife.com). This Payment Policy outlines the terms, methods, and conditions of payments for purchases made on our website. By completing a transaction with us, you agree to the following payment guidelines.

1. Accepted Payment Methods

For your convenience and security, Phy Home Life accepts the following payment methods:

  • PayPal
  • Visa
  • Mastercard
  • Maestro
  • American Express
  • JCB
  • Diners Club
  • Discover

All transactions are processed in a secure environment using trusted third-party payment providers. Sensitive financial details are never stored on our servers.

2. Payment Terms

  • Payment must be made in full at the time of placing your order.
  • Orders will not be processed, packaged, or shipped until payment has been successfully received.
  • You are responsible for ensuring that the billing information you provide is accurate and up to date.

3. Pricing and Currency

  • All prices listed on Phy Home Life are displayed in U.S. Dollars (USD).
  • We reserve the right to adjust prices due to currency fluctuations, supplier changes, or market conditions.
  • The final amount charged will reflect the product price at checkout, including any applicable discounts or promotions.

4. Taxes and Duties

  • Product prices on our website do not include import duties, taxes, or fees that may be charged by your local customs authorities.
  • Customers are responsible for any applicable duties or taxes imposed at the delivery destination.

5. Order Processing and Payment Verification

  • Order Cut-Off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
  • Orders placed after this time will be processed the next business day.
  • If your payment cannot be verified or is flagged for fraud prevention, your order may be delayed or canceled.

6. Refunds and Cancellations

  • Refunds: Processed within 5 business days after your returned item has been received and inspected.
  • Non-Refundable Items: Customized or personalized products unless defective, damaged, or not as described.
  • Refunds will be issued to the original payment method used at checkout.
  • If your payment provider requires additional time for processing, refund posting may vary.

7. Secure Transactions

At Phy Home Life, we prioritize the safety of our customers. Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment data during checkout. We do not store full credit card numbers or sensitive payment details.

8. Payment Policy Updates

We may revise this Payment Policy from time to time to reflect updates in technology, legal requirements, or business practices. Any changes will be posted on this page with the revised date.

9. Contact Us

If you have any questions or concerns about our Payment Policy, please contact us at:

Phy Home Life

  • Email: support@phyhomelife.com
  • Phone: +86 138 0958 6079
  • Address: No. 96 Xicha Road, Baiyun District, Guangzhou, Guangdong Province, China